This privacy policy describes how your personal information is collected used and shared when you visit or make a purchase at WWW.TOEBEANBALM.COM (the ‘site’).

PERSONAL INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including information about your Web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual Web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as “Device Information”.

We collect device information using “Cookies”. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about Cookies, and how to disable them, visit:-www.allaboutcookies.org.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers), email address, and phone number. We refer to this as “Order Information”.

When we talk about “Personal Information” in this privacy policy, we are talking about both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information that we collect generally to fulfil any orders placed through the site (including processing your payment information, arranging shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.

We use the Device Information that we collect to help screen for potential risk and fraud (in particular, you IP address), and more generally to improve and optimize our site.

SHARING YOUR PERSONAL INFORMATION

We do not and will not sell any of your personal data to any third party.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights.

  If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

• Third-Party Service Providers

  We may share information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service and marketing assistance.

RETENTION

When you place an order through the site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, for example, if you make an order through the site, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the details below.

INFORMATION SECURITY

We use administrative, technical, and physical security measures to help protect your Personal Information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational purposes, legal or regulatory reasons.

CONTACT US

If you have questions or comments regarding this Privacy Policy, please contact us at:-

Toebean Balm

28 Berthon Street

London

SE8 3EB

Telephone: 02086912304

Email: wishbone@toebeanbalm.com