Orders Received Monday - Friday Will Be Picked & Packed Within 24-36 Hours

Orders Received On Non-Business Days (I.E Weekends, Holidays) Will Be Sent On The Next Normal Business Day

Standard Postage Via Evri Takes Approx 2-4 Working Days

Please Contact Us If You Would Prefer Next Day Delivery For An Additional Cost

For further details please refer to our ‘SHIPPING POLICY’

If the order is yet to be posted, Yes

Please contact us at:- wishbone@toebeanbalm.com with your full order details and we will be happy to help

We're Sorry If You Have Received An Item That Isn't In Perfect Condition Or Not What You Ordered. Please Contact Us Via The Button Below Or Email Us At:- Wishbone@Toebeanbalm.Com And We Will Do Our Very Best To Rectify The Issue

No need to worry. Changes in temperature can cause our balm to soften or harden. Either pop the balm into the fridge to harden or leave in a warm area for a few minutes to soften.

Large temperature fluctuations can also create small, harmless granules to form within the balm. These will simply melt away when rubbed into skin and shouldn't effect the integrity of your balm

We happily accept returns within 30 days of delivery.

All Returned Items Must Be In Their Original Packaging And Unopened, Unless Faulty.

Return Or Exchange Postage Fees Are Nonrefundable Unless Otherwise Stated. The Responsibility Of Secure Postage For Returns Or Exchanges Is Yours. We Advise Using A Tracked Delivery.

To Begin The Returns Process, Please Contact Us At:- Wishbone@Toebeanbalm.Com.

We Will Then Send You Instructions On How And Where To Send Your Package.

Items Returned To Us Without First Requesting A Return Will Not Be Accepted